Great value domains & hosting
Our support centre is based in the UK and our experienced and helpful staff aim to resolve queries within a maximum of 24 hours.
You can also find answers in our FAQs section. The top 5 most commonly asked questions are listed below.
Once you have recieved our confirmation e-mail to acknowledge that the registration was successful, you will be able to check the WHOIS database which will show you as the registered owner of the domain. Please note that the WHOIS database may take up to 24hrs to update.
The registration process is almost instant to help insure that the name is reserved at the registry before anyone else can get it. Once you have completed the payment phase the registration request is processed. Upon a successful registration you will recieve an acknowledgement e-mail.
A domain name is your address on the Internet, e.g. www.domainname.com. It is just like a postal address, it tells other computers on the system where you are. But instead of giving the house number, street, town and so on, it explains which computer you are connected to and how you are connected to it.
A domain name can be used as the basis of an E-Mail Address, a Web Site Address, or both. E-Mail Addresses always have the @ symbol in them, and web site addresses usually contain www.
gTLDs (.com,.net,.org,.info,.biz) are registered for a 2 year period.
.EU domain names can be registered for a 1 year period as specified by the .EU registry.
You will be given first refusal when the domain comes around for renewal.
In the checkout phase of your registration you will be given the opportunity to specify the registration contact for the domain name. This will be who the domain name will be registered for e.g. a company or individual other that yourself.
We have put together a series of flash tutorials to assist you when using our hosting products. We currently offer online tutorials for: